Family Support
Having a baby in Neonatal Care is an emotional, challenging experience. You may be shocked by your baby’s size and appearance. You may feel sad and worried one day, hopeful and positive the next. Your baby might require many medical interventions which are distressing and difficult to experience as parents. Your baby may be improving one day and having a setback the next.
It can sometimes feel very difficult to relate to other parents, including your own friends or family.
BIBS recognises the need for parents, and other family members such as grandparents and siblings to feel there is someone professional and objective to talk with, in addition to Buscot’s medical staff, who understands.
BIBS fully funds a Family Support Worker who attends the unit four times a week to support parents and families during this difficult stage in their lives. Her name is Sammy and she has lived experience of neonatal care and years of professional experience in supporting parents and ensuring high standards of Family Integrated Care (FiCare) are provided for families. She can listen and support you as you go through your time on Buscot or in Transitional Care, and beyond once your baby is discharged home where she also provides weekly Family Support Groups.
When?
You can find Sammy on Buscot or in Transitional Care during the following days and hours:
Monday, Wednesday and Thursday – usually between the hours of 11am and 2.30pm.
Tuesdays – usually between 2pm and 5pm.
More details
For more information, please feel free to contact the BIBS Family Support Worker:
Sammy Maggs
Samantha.Maggs@royalberkshire.nhs.uk
